Ian Ring brings more than 20 years of hospitality experience to Lotte Hotel Seattle, where he leads the hotel’s operations and strategic direction. Previously serving as Director of Sales & Marketing, Ring brings expertise across luxury hospitality, sales, marketing, and business development. His career includes leadership roles with prestigious brands such as Hyatt Hotels, where he ranked among the top 5% of sales producers in the Americas and was named Manager of the Year. A longtime Seattle hospitality professional, Ring brings deep knowledge of the local market and a passion for delivering exceptional guest experiences.
With more than 15 years of experience in employee relations, training, and talent acquisition, Elena Hoxter is credited with fostering and championing an inclusive and engaged workforce that prizes service excellence and operational success.
A bilingual member of the hotel’s Executive Committee, she has held prestigious positions such as Sr. Director of People and Culture at Columbia Hospitality and holds a Bachelor’s degree in Hospitality Business Management.
Appointed Director of Finance in April 2024, Kin Tsang joined the hotel in March 2023 as Assistant Director of Finance. Previously, he was the Assistant Regional Director of Finance for The Economist Group (Asia-Pacific) Ltd, from 2015 to 2021 and, subsequently, served as a consultant. He is a certified public accountant and earned a Bachelor of Science in Accounting and a Master of Accounting at the University of Florida.
Tsang has served in various financial leadership positions in the hospitality industry, including W Guangzhou Hotel, Sheraton Shanghai Pudong Complex Hotel, and Sheraton Hong Kong Hotel & Towers.
Rainell Mano, named Director of Sales, Marketing & Events in 2026, brings more than 25 years of hospitality experience to Lotte Hotel Seattle. In her role, she oversees sales, marketing, and events, with a focus on strengthening partnerships, elevating the customer experience, and driving the hotel’s continued growth.
Born and raised in Hawai‘i, Mano has held senior leadership positions with some of the hospitality industry’s most recognized luxury brands and organizations including The Ritz-Carlton, Four Seasons Hotels and Resorts, Outrigger Hospitality Group, Fairmont Hotels & Resorts, Marriott International, and PRA Business Events.
