Ian Ring brings more than 20 years of hospitality experience to Lotte Hotel Seattle, where he leads the hotel’s operations and strategic direction. Previously serving as Director of Sales & Marketing, Ring brings expertise across luxury hospitality, sales, marketing, and business development. His career includes leadership roles with prestigious brands such as Hyatt Hotels, where he ranked among the top 5% of sales producers in the Americas and was named Manager of the Year. A longtime Seattle hospitality professional, Ring brings deep knowledge of the local market and a passion for delivering exceptional guest experiences.
With more than 15 years of experience in employee relations, training, and talent acquisition, Elena Hoxter is credited with fostering and championing an inclusive and engaged workforce that prizes service excellence and operational success.
A bilingual member of the hotel’s Executive Committee, she has held prestigious positions such as Sr. Director of People and Culture at Columbia Hospitality and holds a Bachelor’s degree in Hospitality Business Management.
Appointed Director of Finance in April 2024, Kin Tsang joined the hotel in March 2023 as Assistant Director of Finance. Previously, he was the Assistant Regional Director of Finance for The Economist Group (Asia-Pacific) Ltd, from 2015 to 2021 and, subsequently, served as a consultant. He is a certified public accountant and earned a Bachelor of Science in Accounting and a Master of Accounting at the University of Florida.
Tsang has served in various financial leadership positions in the hospitality industry, including W Guangzhou Hotel, Sheraton Shanghai Pudong Complex Hotel, and Sheraton Hong Kong Hotel & Towers.
Named Director of Engineering in October 2023, Kirk Andersen oversees the hotel’s R&M, capital, and security operations. His career spans 25 years in facility management, including previous positions at Jackson Hewitt, where he managed 840 store locations and their construction program.
Andersen holds a B.A. in Business Administration and an M.B.A. from Columbia College, and a Master’s in Construction Management from New England Institute of Technology.
