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Press & Awards

News & Notes From
Lotte Hotel Seattle

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Since its debut in summer 2020, Lotte Hotel Seattle has made headlines, winning over travelers and travel journalists with a unique combination of five-star service and stylish design.

Awards & Accolades

The Sanctuary Named "Best Historic Venue" in Seattle Bride Magazine's Best of 2022 Awards
Le Spa de l'hotel Lotte Named "Best Spa" in Seattle Bride Magazine's Best of 2022 Awards
TripAdvisor Travelers' Choice Awards 2022
Rank #4 Best Hotels in Seattle in U.S. News & World Report Ranking 2022
Certified as a Great Place to Work by GreatPlacetoWork.com 2022
Rank #9 Hotel in the Pacific Northwest in Conde Nast Traveler’s Readers’ Choice Awards 2021 
USA Today’s Best New Hotel Award 2021
Most Romantic Hotel in Seattle by USA Today 2021
Named “Best Spa” of Seattle Met’s Best of the City 2021
Designated a Sharecare Verification by Forbes 

Press Releases

07/27/2022 CHARLOTTE RESTAURANT & LOUNGE Debuts Prix-Fixe Dining Experience


Stunning 16th-Floor Restaurant Elevates Downtown Seattle Dining with Imaginative Dishes Showcasing the Best of Pacific Northwest Cuisine 

 SEATTLE, WA April XX, 2022 – LOTTE HOTEL SEATTLE announced today that Charlotte Restaurant and Lounge will exclusively offer a 3 or 4-Course Prix-Fixe Menu in the dining room, allowing guests to enjoy a fine dining experience in an approachable setting. Helmed by Executive Sous Chef Jeffrey Hunter, the Charlotte Restaurant culinary team has dazzled guests with special prix-fixe menus that have become core to their locally-sourced and seasonal approach to Contemporary Pacific Northwest cuisine.

 “Since serving our first meal in 2020, we’ve been delighted to be the place where locals and visitors of Seattle celebrate special occasions big and small – from first dates to anniversaries to family reunions,” said Victor Caguindagan, General Manager of Lotte Hotel Seattle. “Our multi-course menus have really resonated with guests, and we’re excited about the creative opportunities this offers Chef Hunter and his team.”

 For Spring 2022, the tasting menu will debut with starters including Hamachi with rhubarb, claytonia and sunflower and Dry-Aged Venison Carpaccio with elderberry, candied mushroom, porter aioli and a caraway-rye waffle. Mid-course offerings include Stone Oven Octopus with broccoli, brassicas, sunflower seeds and pickled caulinini and King Crab with cabbage, Peruvian potato, butter emulsion and finger lime. Main highlights include Nettle Cavatelli with hazelnuts, swiss chard and fresh ricotta and Smoked Duck Breast with squash, foie gras, foraged mushrooms and apple.

 The menu will be ever-changing to reflect the freshest local ingredients and can be viewed here. The 3-course menu is $120 per person and the 4-course menu is $150 per person, with beverage pairings optional. An extended Bar Menu will continue to be available to guests in the bar and lounge.

 Complementing the cuisine are next-level cocktails and pairing local ingredients with Asian inspiration. Changing seasonally, the cocktail menu frequently features ingredients made in-house using seasonal fruits, herbs, and unique spices. The focus on flavor combinations, as well as texture, balance, and finish, create an authentic and memorable cocktail experience.

Charlotte Restaurant & Lounge is open for breakfast from 8:00-10:30 AM daily and dinner from 5:00-10:00 PM Tuesday through Saturday. The Lounge is open from 3:00-11:00 PM Tuesday through Saturday and Happy Hour is from 3:0-6:00 PM Tuesday through Saturday. For more information or to make a reservation, please visit https://www.charlotterestaurantseattle.com/.

For more information on LOTTE HOTEL SEATTLE please visit www.lottehotel.com/seattle

 About Lotte Hotels & Resorts

Lotte Hotels & Resorts is the largest hotel group in South Korea. The brand has recently expanded into other parts of the globe with locations including the United States, Vietnam, Japan and Russia. The newest addition to the Lotte portfolio is Lotte Hotel Seattle, which debuted in September 2020. The group focuses on providing exquisite service and top-quality cuisine in iconic destinations around the world.


LOTTE HOTEL SEATTLE is prominently situated along the business district of downtown Seattle, just minutes away from the city’s famous tourist attractions. Boasting an artistic yet modern design, the 189-room LOTTE HOTEL SEATTLE is where the present and the past co-exist. The hotel features extensive facilities, such as a cocktail lounge and signature restaurant, Charlotte Restaurant & Lounge, that offer spectacular views of the Pacific Northwest from the highest floor of the hotel, as well as a world-class spa, Le Spa de l’hôtel LOTTE. A prime destination for elegant events and weddings, the hotel also houses the nation’s oldest Beaux-style architectural building founded in 1908, The Sanctuary, in addition to a selection of meeting spaces for events of all sizes. 




11/03/2021 LOTTE HOTELS & RESORTS Notice regarding COVID-19

Thank you for choosing LOTTE HOTELS & RESORTS.
We would like to inform you that accommodation and hotel facilities are restricted as follows:

1. A self-quarantined person
2. Someone who is subject to COVID-19 testing
3. People who have symptoms of COVID-19
4. People who have had a known exposure to someone with suspected or confirmed COVID-19

If one of the following conditions is met, it is permitted to use LOTTE HOTEL facilities after being tested negative for COVID-19.

1. Someone who is fully vaccinated individuals
- After entering the country, you will be quarantined in the hotel room until the result of the diagnostic test.
- You must provide proof of a COVID-19 negative molecular test result within 1 day.
- After submitting a negative PCR diagnostic test result, you can use the hotel accommodation and facilities.
- The proof for COVID-19 negative molecular test results should be provided within 6 or 7 days again.

2. Someone who is unvaccinated individuals
- It must be self-quarantined for 10 days after entering the country, you can use hotel accommodation and facilities after submitting a negative PCR diagnostic test result.

LOTTE HOTELS & RESORTS is doing its best to provide a safe environment for the guest.

Thank you for your understanding and cooperation.


SEATTLE, WA (October 5, 2021) – Today, Condé Nast Traveler announced LOTTE HOTEL SEATTLE as the #10 hotel in the Pacific Northwest of the United States in its annual Readers’ Choice Awards. Newly opened in September 2020, LOTTE HOTEL SEATTLE is prominently situated along the business district of downtown Seattle, just minutes away from the city’s most notable tourist attractions and has quickly established itself as a guest favorite. Out of the Pacific Northwest category, LOTTE HOTEL SEATTLE is only one of five in the top ten hotels in Seattle and one of the newest properties to receive such an accolade.

“We are humbled to receive this prestigious award in our first year. Our dedicated team has worked diligently to deliver a one-of-a-kind experience for locals and visitors alike, and we cannot wait to welcome first time and returning guests in the weeks and months to come,” said Victor Caguindagan, General Manager of LOTTE HOTEL SEATTLE. “To be recognized by Condé Nast Traveler readers in tandem with our 1-year anniversary is the greatest gift we could ask for after a challenging year.”

LOTTE HOTEL SEATTLE is the third U.S. property for the Lotte Hotels & Resorts brand and the first true example of the Lotte brand in North America. The 189-room hotel rooted in Korean hospitality boasts an artistic yet modern design unique to the Pacific Northwest market and features Charlotte Restaurant & Lounge, the hotel’s cocktail lounge and signature restaurant offering spectacular views of Seattle from the highest floor of the hotel, as well as an award-winning spa, Le Spa de l’hôtel LOTTE. A prime destination for elegant events and weddings, the hotel also houses the nation’s oldest Beaux-style architectural building founded in 1908, The Sanctuary, in addition to a selection of meeting spaces for events of all sizes.

The 2021 Readers' Choice Awards are published on Condé Nast Traveler's website at www.cntraveler.com/rca and celebrated in the November issue of Condé Nast Traveler US and UK print editions. 

02/12/2021 Sharecare VERIFIED® with Forbes Travel Guide

Seattle, WA (February 12, 2021) — LOTTE HOTEL SEATTLE is proud to announce that it is among the first hotels in the world as well as the first in Seattle to become Sharecare Health Security VERIFIED® with Forbes Travel Guide. The comprehensive facility verification helps ensure that guests and travel planners can book with confidence at properties that have appropriate health safety procedures in place.

This verification comes with an easily identifiable “seal of approval” – the Sharecare VERIFIED® with Forbes Travel Guide badge – based on a hotel’s compliance with expert-validated best practices that minimize the risk and impact of COVID-19 and potential future public health events.

“We are thrilled to announce our designation to become Sharecare Health Security VERIFIED® with Forbes Travel Guide as one of the first in the industry to do so,” said Victor Caguindagan, General Manager of LOTTE HOTEL SEATTLE. “Our dedicated team has worked diligently to put wellbeing at the forefront of all we do and deliver a safety-oriented experience for locals and visitors alike. We cannot wait to continue serving our guests and the Seattle community.”

Developed by Forbes Travel Guide, the global authority on genuine Five-Star service and digital health industry leader Sharecare, the comprehensive verification covers more than 360 standards across health and hygiene protocols, cleaning products and procedures, ventilation, physical distancing, the guest experience, and health safety communication with guests and employees. Hotels are required to verify their health protocols on an ongoing basis to ensure continued compliance with the most up-to-date global health standards.
“The pandemic has made it clear that hotels and resorts must, first and foremost, assure guests of their safety,” said Filip Boyen, CEO of Forbes Travel Guide. "By becoming VERIFIED®, LOTTE HOTEL SEATTLE has demonstrated its commitment to creating a culture of accountability and following global best practices to heighten health security, certified by a third party.”

“Congratulations to LOTTE HOTEL SEATTLE for being the first hotel in Seattle to earn the Sharecare VERIFIED™ with Forbes Travel Guide badge,” Filip Boyen, CEO of Forbes Travel Guide continued. “It’s impressive that the brand-new hotel made health security a priority and leads the market in hygiene and safety practices.”

For a complete list of hotels and resorts that currently are Sharecare Health Security VERIFIED® with Forbes Travel Guide, please visit www.forbestravelguide.com/verified.

About Forbes Travel Guide
Forbes Travel Guide is the only independent, global rating system for luxury hotels, restaurants and spas. Started as Mobil Travel Guide in 1958, the company created the first Five-Star rating system in the United States. Today, Forbes Travel Guide’s incognito inspectors travel the world, evaluating properties based on up to 900 rigorous, objective standards. Forbes Travel Guide also supports the hospitality industry and other service-oriented businesses such as luxury residential, healthcare and private clubs with bespoke training solutions, evaluation services and the creation of custom service standards. For more information, please visit partner.forbestravelguide.com.

About Sharecare
Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.

01/11/2020 Ranked Top 10 Best New Hotel of 2020 on USA TODAY’S 10Best Readers' Choice Awards

Seattle, WA – January 11, 2020 – LOTTE HOTEL SEATTLE earned a spot in USA TODAY’s 10Best Readers’ Choice Award Best New Hotel category, the only west coast hotel featured on this year’s list. A panel of experts partnered with 10Best editors to pick the initial nominees, and the top 10 winners were determined by popular vote. A full list of winners can be found here.

“We are thrilled to be named on this year’s list of Best New Hotels from USA TODAY’s 10Best,” said Victor Caguindagan, General Manager of LOTTE HOTEL SEATTLE. “Our dedicated team has worked diligently to open our hotel this year to deliver a one-of-a-kind experience for locals and visitors alike, and we cannot wait to welcome additional and returning guests in 2021.”

For those looking to celebrate with the hotel, LOTTE HOTEL SEATTLE has unveiled a number of packages such as its Spa Daycation, including use of a Superior King City View Room for up to six hours, an 80-minute couples massage and $100 food & beverage credit, as well as its Book One Room, Get Second 50% Off deal. The hotel is also inviting guests to book its Celebrate With LOTTE, including daily breakfast for two, a complimentary room upgrade, valet parking, $75 spa credit and flexible check in, to showcase all amenities that ranked LOTTE HOTEL SEATTLE on the Best New Hotels list.

As a top ten Best New Hotel, USA TODAY celebrates LOTTE HOTEL SEATTLE as Lotte Hotels newest hotel in the United States as well as its location on 5th Avenue in the heart of downtown Seattle, artistic but modern design, and exceptional amenities such as The Sanctuary, Le Spa de l’hôtel LOTTE and Charlotte Restaurant & Lounge.

The 10Best Readers' Choice Award contest launches new categories every other Monday at noon, revealing each category's 20 nominees. After four weeks of voting, the contest closes on the 28th day at noon. On the Friday after voting ends, winners are revealed. Rules allow the public the right to vote online for one nominee per category, per day. Nominees for all categories are chosen by a panel of relevant experts which include a combination of editors from USA TODAY, editors from 10Best.com, relevant expert contributors, and sources for both these media and other Gannett properties. The nomination panel for each award category is displayed on its associated contest page. All voting is digital and the 10Best Readers' Choice Award contest is accessible on the 10Best.com website.

10Best.com provides users with original, unbiased, and experiential travel content of top attractions, things to see and do, and restaurants for top destinations in the U.S. and around the world. The core of the site's uniqueness is its team of local travel experts: a well-traveled and well-educated group who are not only experts in their fields – and their cities – but discriminating in their tastes. These local experts live in the city they write about so the content is constantly updated.

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